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Falcon Coffee Roasters

Democratic Republic Of The Congo - Espresso - قهوة الكونغو

Plums, blackberries, black tea, milk chocolate

Weight
Roasted for
Regular price
Dhs. 85.00
Sale price
Dhs. 85.00
    Unique coffee from DR Congo with notes of plums, blackberries, black tea, milk chocolate
    • Region: South Kivu
    • Process: Natural
    • Variety: Bourbon, Blue Mountain
    • Altitude: 1500-2200masl
    • SCA Score: 86-87

     

    Rebuild Women’s Hope – A Women's Coffee Cooperative in the Democratic Republic of Congo

    Rebuild Women’s Hope (RWH) was established in 2013 by Marcelline Budza, along the shores of Idjwi, a large remote island in the middle of Lake Kivu in Eastern Congo.

    Inspired by her own mother’s resilience, and the understanding that building the hope of women is building the hope of the entire nation, Marcelline’s vision was “to place women at the center of the integral development of her community”.

    The Cooperative’s mission is to produce specialty quality coffee whilst empowering women and raising the standard of living of their members. Even from its early stages, RWH invested in the lives of the members in meaningful ways, being a catalyst for growth. Initiatives like interest-free loans, a nursery program, a much-needed maternal and pediatric clinic, training in literacy, business skills, and income-generating activities, are only a few life-changing actions worth mentioning.

    Each of the cooperative’s two washing stations sits along the shore of Lake Kivu, at around 1,500 masl, with producers harvesting cherry up to 2,000 masl. Producers deliver cherry either to cherry-collection sites or directly to the washing stations, where they sort the cherry on a table, then float and remove the “floaters” (unripe coffee), weigh, depulp, and then have a wet soak (with continuously running water) for 8 hours following by washing, pre-drying, and drying the parchment on raised beds for up to 24 days.

      Shipping Policy

             UAE Shipping
      • We deliver our products to all of UAE. Shipping will be done by a third-party courier (Emirates Post).
      • All orders are processed within 1-3 business days, and orders are not shipped or delivered on weekends or holidays.
      • Daily Cut-Off Time will be at 05:00 PM - Dubai Time. Orders placed after the cut-off time and/or on any UAE public holiday will be placed on the first day following the date the Order was submitted.
      • UAE Delivery Fees will be mentioned on the checkout page. Free Delivery on Orders 150+ AED
      • Orders of less than AED 150 will be charged AED 15 shipping fee (non-refundable) in case of any cancelation.
      • Avoid any delivery delay by providing your full address and contact details.
      • Falconroasters.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
      • Cash on Delivery (COD) in UAE only with a maximum amount of 3,000 AED

       

            International Shipping

      • We offer international shipping to GCC countries only. Shipping will be done by a third-party courier (Emirates Post).
      • Shipping charges for your order will be calculated and displayed at checkout. 
      • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Falcon Coffee Roasters is not responsible for these charges if they are applied and are your responsibility as the customer.
      • All orders are processed within 3-7 business days, and orders are not shipped or delivered on weekends or holidays.
      • Avoid any delivery delay by providing your full address and contact details.
      • Daily Cut-Off Time will be at 05:00 PM - Dubai Time. Orders placed after the cut-off time and/or on any UAE public holiday will be placed on the first day following the date the Order was submitted.
      • Cash on Delivery (COD) for all international shipping is not acceptable. 

      Rufund

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      Cancelation Policy

      Customer can cancel order within 48 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up 15 days for the refund transfer to be completed.

       

      Returns 
      Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

      Additional non-returnable items: 
      - Gift cards  

      To complete your return, we require a receipt or proof of purchase. 


      Refunds
      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
      If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. (Refunds will be done only through the Original Mode of Payment)

      Late or missing refunds
      If you haven’t received a refund yet, first check your bank account again. 
      Then contact your credit card company, it may take some time before your refund is officially posted. 
      Next contact your bank. There is often some processing time before a refund is posted. 
      If you’ve done all of this and you still have not received your refund yet, please contact us at info@falconroasters.com. 

      Sale items  
      Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

      Gifts 
      If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

      If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

      Shipping 
      To return your product, you should mail your product to: Falcon Coffee Roasters , Nad Al Hammar, Dubai, United Arab Emirates P.O. BOX:  213415 

      Contact Us

      Please send your message.  We will get back to you at the earliest.
       
      Falcon Coffee Roasters
      Nadd Al Hamar, Warehouse 1
      P.O Box: 213415 Dubai
      United Arab Emirates
      Email: Info@falconroasters.com
      Phone:+971589255005